đź“ť Privacy Policy
Effective Date: 1st July 2025
Company: BitLocker Ltd
Website: https://bitlocker.live

  1. Introduction
    BitLocker Ltd (“BitLocker”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our platform, applications, and services (the “Services”).
    By accessing or using our Services, you agree to this Privacy Policy.
  2. Data We Collect
    We may collect the following categories of personal data:
    Identity Data: Full name, date of birth, nationality, ID documents (passport, driving licence).

Contact Data: Email address, phone number, residential address.

Financial Data: Wallet addresses, bank details, transaction history.

Technical Data: IP address, browser type, device identifiers, operating system.

Usage Data: Login times, pages viewed, clickstreams, activities on the platform.

Marketing Preferences: Subscriptions to newsletters or promotions.

  1. How We Use Your Data
    We process your personal data to:
    Provide and maintain our crypto exchange and mining services.

Comply with legal obligations (AML/KYC under UK law, FATF guidelines).

Detect and prevent fraud, money laundering, and abuse.

Communicate with you about updates or changes.

Personalize your experience.

Process payments and withdrawals.

Conduct marketing if you have consented.

  1. Sharing Your Data
    We may share your data with:
    Regulatory or law enforcement agencies to comply with legal requirements.

KYC/AML service providers who verify your identity.

Blockchain analytics services for fraud detection.

Payment processors and banks.

Professional advisers (lawyers, auditors).

We do not sell your personal data.

  1. Data Retention
    We retain your personal data as long as necessary to fulfill our obligations and comply with laws, including anti-money laundering regulations which may require us to retain data for at least 5 years.
  2. Your Rights
    Under UK GDPR, you have the right to:
    Access your data.

Rectify incorrect data.

Erase data (where applicable).

Restrict or object to processing.

Data portability.

Requests can be made by emailing privacy@bitlocker.live.

  1. International Transfers
    Your data may be stored or processed outside the UK or EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
  2. Cookies
    We use cookies to improve functionality and analyse traffic. See our Cookie Policy.
  3. Updates
    We may update this policy. Significant changes will be notified via email or on the website.
  4. Contact Us
    If you have any questions or concerns, please contact:
    📧 privacy@bitlocker.live
    🏢 BitLocker Ltd, Registered in England & Wales.